Frequently Asked Questions

Do you ship across India?

Yes, we currently ship across India.

Are your products microwave or dishwasher safe?

Product specifications vary by collection. Please refer to the product description for detailed care instructions.

Can I return or exchange products?

As many of our products are available in limited quantities, returns and direct replacements are not applicable. However, damaged products reported during unboxing may qualify for replacement alternatives.

Is an unboxing video required?

Yes, an unboxing video is mandatory for any transit damage or defect claims.

How long does delivery take?

Most orders are delivered within 5–10 business days depending on the delivery location.

How can I contact Festipik?

You can reach us through our Contact page or via Instagram/email for assistance.